Welcome to West Hills Hospital & Medical Center registration and admission information center. During the admission process you will be asked to provide information about yourself as well as financial information. If you do not have health insurance or your insurance covers less than 100 percent, you will be asked to pay a deposit. If you are unable to meet deposit requirements, you will be referred to a financial counselor who is assigned to assist you in handling the financial aspect of your stay.

Patient Safety is a top priority at our hospital. Click here to learn how you can become an active participant in your healthcare.

We need demographic and financial information as well as general consent and insurance authorizations for all Emergency Room patients, In-patient and Outpatient admissions.

You may be asked to complete and sign the following documents:

• Consent for Treatment
• Authorization to bill insurance
• Medicare patients - secondary payor form required by the Federal Government (important message from Medicare: EXTRA FORMS PLUS ORIGINALS)
• If you are 65 or older you will be asked to sign the consent to treat, authorization to bill insurance

Remember to bring with you at the time of registration the following items:

• Social security card
• Picture ID
• All active insurance cards
• Living Will, if you have one
• Physician orders
• HMO authorization

Admitting: Our Admitting Department is located in the main hospital building just left of the front lobby. Admitting is open Monday through Friday from  5:30 A.M. to 6:00 P.M and Saturday from 8:00 A.M. to 2:00 P.M. After hours admitting may be provided through the Emergency Room.

Emergency Room : Our Emergency Room is located on the northwest side of the main hospital building and is open 24 hours a day, seven days a week for all acute care needs. An Emergency Room physician is on-site at all times. If you are being admitted as an outpatient through the Emergency Room, there may be some wait time as patients are adminstered to by level of acuity.

If you have any questions regarding the registration or admitting process at West Hills Hospital, call (818) 676-4145.