Welcome to UCLA Health
Welcome to UCLA Health!
We are pleased to announce that UCLA Health has acquired West Hills Hospital and Medical Center, which has been renamed UCLA West Valley Medical Center, effective March 29, 2024.
Our new location offers San Fernando Valley residents convenient access to the UCLA West Valley Medical Center, now owned and operated by UCLA Health, one of the most advanced and comprehensive health care systems in the world.
We are honored to provide your health care and are dedicated to making each patient feel valued and respected. Our top priority is to ensure that you receive the highest quality of care and service.
We are pleased that a vast majority of health care professionals and support staff previously employed by HCA Healthcare and working at West Hills Hospital have now become UCLA Health employees.
UCLA Health performs exceptionally well in a wide range of clinical quality measures and patient experience assessments. For 34 consecutive years, UCLA Health has earned a spot on the U.S. News & World Report national honor roll, recognition reserved last year for only about 20 hospitals providing the highest-quality care across multiple medical specialties.
UCLA Health’s mission is to deliver leading-edge patient care, research, education and community engagement. We are committed to our vision of healing humankind, one patient at a time, by improving health, alleviating suffering and delivering acts of kindness.
We look forward to caring for you in your community.
Sincerely,
Johnese Spisso, MPA
President, UCLA Health
CEO, UCLA Hospital System
Patient Resources (Frequently Asked Questions)
UCLA Health is in the process of transitioning various administrative support systems to its platforms. The information below is intended to help patients of the former West Hills Hospital and Medical Center and their families. It will be updated as needed.
If you have questions not addressed below, please call 818-676-4000.
The current patient portal MyHealthONE offers access to most medical records unrelated to billing. For questions related to medical records unavailable on the patient portal, please call 800-367-1500.
Some medical records may be available only from UCLA Health’s medical records office.
Patients should continue using the MyHealthONE patient portal until further notice. The support number is 855-422-6625.
We are finalizing arrangements with insurance plans. Patients will be contacted prior to scheduled care. For emergency care, all health plans are accepted.
For patients discharged prior to March 29, 2024, please continue to use this page. For patients discharged on or after March 29, 2024, please use this new billing link.
For billing portal assistance, please call 855-337-9915.
UCLA Health will contact patients prior to medical appointments. We anticipate most appointments to proceed as they would prior to the acquisition.
To schedule appointments at UCLA West Valley Medical Center, please call 855-500-6674.
Please contact your physician.
Please call the main phone line at UCLA West Valley Medical Center, 818-676-4000.