Requesting your Medical Records

We offer several ways to request your medical records from UCLA West Valley Medical Center depending on the type of information you need and format.

MyHealthONE Patient Portal

MyHealthONE consolidates many common tasks into one secure, easy-to-use online patient portal. It gives you access to most of your medical records on your desktop computer, laptop, tablet or smartphone 24 hours a day.

Access the Online Patient Portal

Patient Requests

  1. Download, print and complete the authorization form. The authorization form must be signed and dated.
  2. In order to verify your identification and validate your authorization, we require a legible copy of a valid photo I.D. (e.g., driver’s license, military I.D. or state I.D.).
  3. You may send your request in the following ways:

Fax: (205) 588-1892

Email: [email protected]

Mail: 7300 Medical Center Drive, West Hills CA 91307, Attn: HIM

  • To obtain Radiology Images, please contact the Radiology Department directly at (818) 676-4745
  • To obtain a certified copy of your Birth Certificate please contact your state or local Vital Statistics Office.
  • Records delivered by mail will be shipped within 5-7 Business days after processing.
  • Records delivered by email will be received within 1-2 Business days after processing.

Contact Us

For questions related to your medical records and information not available in the online patient portal, please contact us at 800-367-1500.